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Payment Options

Payment Options Image.png

 

Payment Options

By Mail or In Person

A convenient reply envelope is enclosed with your monthly bill to make paying your bill easier. Bills may also be paid at any of the three Sumter EMC locations .

Our Headquarters

  • 1120 Felder Street, Americus, GA 31709
  • PO Box 1048, Americus, GA 31709

​Our Local Offices

  • 133 West Century Road, Leesburg, GA 31763
  • 300 A Georgia Highway 520, Cusseta, GA 31805

Payment kiosk machine at all three office locations. 

You may pay in the office and the convenient drive-thru during normal business hours. Payments may also be made through the overnight deposit box and 24/7 at the payment kiosks at all three office locations.

Payments accepted at two local banks and one pharmacy.

Sumter EMC has partnered with these institutions to accept current monthly bill payments. You will need to make other arrangements for late or overdue payments as the banks are not set up to accept payments for delinquent accounts.

  • Citizens Bank - 534 Washington Street, Preston, GA 31824
  • Bank of Dawson - 209 N. Main Street, Dawson, GA 31742
  • U Save It Pharmacy - 676 Alston Street, Richland, GA 31825

Payments are credited to your account no later than the next business day.

Pay/View Bill Online

You can pay or view your bill online by clicking here.

Mobile App

Sumter EMC on the GO!

Download our app for smartphones and mobile devices–one-touch access to fast, secure account information.

  • Make payments
  • Manage alerts
  • Set reminders
  • Receive push notifications

Convenient Sumter EMC Mobile App

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E-Billing

E-Billing takes online bill payment one step further. At Sumter EMC, we can email your electric bill each month. On your billing date, you’ll receive an email that links you directly to your Sumter EMC bill.

To enroll, you’ll need:

Internet Access
Email Access
Your Sumter EMC account number

If you would like to sign up for E-Billing, click here.

Visit our Payment Options section for additional information on billing and how to pay for your electric service.

Change Your Billing Information

If you want your bill to be mailed to a different address, you may change it here.

Levelized Billing

Take the surprise out of opening your monthly bill with levelized billing. Your payment will be averaged into 12 monthly installments throughout the year, eliminating large jumps in your energy costs. To qualify for levelized billing, you must have had service at the current location for at least one year and have a good payment record.

Enroll in Levelized Billing by clicking here!

Bank Draft

Have your monthly bill payment deducted from your bank account automatically - saving you time and money. Your payment will be deducted from your account on the 3rd of the month, or the next business day. It’s the same convenient process you may already be using for a car loan, insurance premium or other monthly payment. 

Enroll in Automatic Bank Draft here!

Prepay

Prepay gives members an opportunity to purchase electricity before they use it. This eliminates the need for deposits, late fees, disconnect fees, and reconnect fees. You will not receive a bill, and you must be able to receive electronic communications from Sumter EMC. You can enroll in prepay by placing a minimum of $50 in your prepay account. No deposit is required.

Text or email alerts are sent when your account balance is under the minimum balance of $20. You will continue to receive alerts until the balance becomes greater than $20. Several small payments can be made throughout the month rather than having a larger payment due on a certain date. Either way, you are in charge of your energy use and your payments.

Enroll in Prepay by clicking here!

Custom Billing Service for Senior/Disabled/Retired Citizens

This custom billing service is designed to make paying electric bills more convenient for any member drawing social security, retirement, or disability income. Participants are placed on a special billing cycle with a payment due date that coincides with the arrival of their monthly check. To sign-up for this option, please call customer service at 800-342-6978. 

©2023 Sumter EMC. All rights reserved. Sumter EMC is an equal opportunity provider and employer.

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Connect with your Co-op

1120 Felder Street

Americus, GA 31709

Phone: (229) 924-8041

800 number: 800-342-6978

©2023 Sumter EMC. Your Touchstone Energy Cooperative

  • Home
  • About
    • Sumter EMC
    • Office Locations
    • Leadership
    • Publications
    • Cooperative Principles
    • Touchstone Energy Cooperatives
    • NRECA International
    • Annual Meeting
  • Account Information
    • Starting New Service
    • New Service - Construction
    • New Member Info
    • New Member Survey
    • Privacy Policy
    • Payment Options
    • About My Bill
    • Fees and Rates
    • Prepay
    • Set Alerts for My Account
    • Sales Tax Exemption
  • Member Services
    • Power Line Rights-of-Way
      • Request for Tree Trimming
    • Rebates
    • Cooperative Solar
    • Outdoor Lighting
    • Meter Poles
    • Protection
    • Electric Motor and Equipment Protection
    • Surge Protection
    • Lightning Protection
    • Broadband Info
  • Community
    • Washington Youth Tour
    • Walter Harrison Scholarship
    • Sumter EMC Foundation
    • Youth Outreach
    • Power of Membership
  • Outage & Safety
    • Outage Center
    • Storm Center
    • Energy Tips and Guides
    • Safety Tips
    • Service Specifications
    • Tree & Utility Conflicts