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New Member Survey

New Member Survey.png



Let Us Know How We're Doing

Dear New Member, 

In an effort to continually improve our customer service, we would appreciate having your comments concerning your contact with our organization. 
Please take a moment to answer the following questions and make any comments you care to make. 
If you have additional questions or comments, you may contact our Customer Service Department by calling 229-924-8041 or 1-800-342-6978. 
We wish to extend a cordial welcome to you and thank you for your time in answering this questionnaire.

 
Place of Contact:
How do you rate our overall service?
How do you rate our representative who served you?
How do you rate the information you received from our organization?
Were all promises and commitments fulfilled?
CAPTCHA

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

©2023 Sumter EMC. All rights reserved. Sumter EMC is an equal opportunity provider and employer.

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Connect with your Co-op

1120 Felder Street

Americus, GA 31709

Phone: (229) 924-8041

800 number: 800-342-6978

©2023 Sumter EMC. Your Touchstone Energy Cooperative

  • Home
  • About
    • Sumter EMC
    • Office Locations
    • Leadership
    • Publications
    • Cooperative Principles
    • Touchstone Energy Cooperatives
    • NRECA International
    • Annual Meeting
  • Account Information
    • Starting New Service
    • New Service - Construction
    • New Member Info
    • New Member Survey
    • Privacy Policy
    • Payment Options
    • About My Bill
    • Fees and Rates
    • Prepay
    • Set Alerts for My Account
    • Sales Tax Exemption
  • Member Services
    • Rebates
    • Cooperative Solar
    • Outdoor Lighting
    • Meter Poles
    • Tree Trimming
    • Protection
    • Electric Motor and Equipment Protection
    • Surge Protection
    • Lightning Protection
    • Broadband Info
  • Community
    • Washington Youth Tour
    • Walter Harrison Scholarship
    • Sumter EMC Foundation
    • Youth Outreach
    • Power of Membership
  • Outage & Safety
    • Outage Center
    • Storm Center
    • Energy Tips and Guides
    • Safety Tips
    • Service Specifications
    • Tree & Utility Conflicts